FAQ

Do you have a store or showroom?

Yes, you can make an appointment to visit our Melbourne Showroom 9am – 5.30am. After hours appointments can also be arranged. Call 1300 416 718

What are your business hours?

9 – 5.30 Monday to Friday.

Like a lot of businesses, we’re online (almost) 24/7 and work remotely after hours so that we can be flexible with your needs. If you receive an email from us outside your normal business hours, we don’t expect a reply until you’re back in.

What is the minimum order?

All online stock is available with a minimum of 1.

All curated straps have a minimum of 20 (dye charges for own colour apply)

All custom design products are designed using our templates and fabrics, and these can vary from 200 – 500.

Can I get something custom made to my measurements?

Sorry, we’re not a made to measure business.

Our products are based on Australian standard sizes  : 6 – 18 and XS – XL .

Can you copy a style that I’ve seen elsewhere?

We’ll never copy anyone else’s design, so please don’t ask us to, as rejection may offend. We can work from your mood boards, Pinterest boards or your branding aesthetic to be able to design something unique for you.

Do you have other styles that are not available online?

We have a library of samples and designs in our melbourne showroom that we can share with you on request (if your needs meet our MOQ).  Or, we’ll often share our development styles on our social platforms so follow us to keep in the loop.

Do you stock other uniform brands?

We’re not a distributor for any other clothing or uniform brands, we only stock products that we have designed and produced.

We do have t-shirt packages available, minimum order 25 with logos.

Do you do logo branding?

Yes, we do. We can offer you a free quote to manage the logo branding process for you – straight to your door. We brand our own styles, the service is not available for styles purchased elsewhere. Minimums apply. All logo artwork must be supplied in correct format, or additional charges will apply for our designers to adjust.

Do you ship internationally?

Yes, we can arrange to ship to most countries, please send an email to hello@theuniformstylist.com.au for a quote.

Do you have a catalogue?

No, we’re trying to save a few trees here, so have provided an extensive catalogue and specs online. Hopefully this is OK for you? Please provide your feedback here : hello@theuniformstylist.com.au

Do you provide free samples?

Samples can be purchased online and returned within 30 days for a full refund if you change your mind. Samples need to be returned with packaging and in a condition for re-sale.

What is your returns/ change policy?

Refunds and exchanges can be arranged within 30 days, please have a read over the policy for more info here: Refunds/Returns

What is the cost of delivery?

Delivery charges in Australia is $13.20 per order, however for orders over $300, delivery is  FREE. Delivery charges for international orders are based on weight, so please contact us for a quote. hello@theuniformstylist.com.au